Privacy Policy
1. Who we are
JP-Learning is a dedicated private online tutoring service based in the United Kingdom. We focus on delivering personalised educational support to students of all ages. This policy ensures that the personal information of parents and students is handled with the highest level of care.
2. What information we collect
We typicaly collect necessary details such as parent and student names, contact information (including email and phone number), lesson timestamps, and general location details. Payment processing is handled by secure third-party platforms, meaning we only store basic transaction records.
3. How we use this information
The data collected is strictly used to arrange and schedule tutoring sessions, communicate concerning student progress, process necessary payments, and improve the overall tutoring experience. We never sell or rent your information to third parties.
4. Legal bases for processing
Our processing of your data is based on the performance of our contract with you, our legitimate interests in providing educational support, and your specific consent where applicable for optional communications.
5. How long we keep information
Personal data is retained only for as long as necessary to provide our tutoring services or to satisfy legal, tax, and accounting requirements. Generally, we keep information for six years after the conclusion of our tutoring relationship.
6. Who we share information with
We only share data with necessary third-party service providers that enable us to deliver our business functions. This includes payment processors for financial transactions and video conferencing tools for conducting our online lessons.
7. International transfers
The digital tools we use for scheduling and communication may host data on servers located outside the UK or EEA. We ensure these providers comply with appropriate safety protocols and standard contractual clauses for data protection.
8. How we keep information secure
We implement security measures such as encryption and restricted access controls to ensure your information is safe. Our systems are reviewed regularly to protect against unauthorised access or accidental disclosure.
9. Your rights
You have legal rights regarding your personal information, including the right to access, correct, delete, or object to its processing. If you have any concerns, you also have the right to lodge a formal complaint with the Information Commissioner’s Office (ICO).
10. Contact details for privacy queries
For any privacy-related queries or to exercise your rights, please reach out to us at josh@jp-learning.co.uk. We aim to respond to all inquiries promptly and professionally.
11. Changes to this policy
We may periodically update this policy to reflect changes in how we handle data or adjustments in legal requirements. Any updates will be posted directly to this page with an updated revision date.
Questions about privacy?
If you have any questions or concerns regarding how JP-Learning handles your personal information, please reach out to Josh at josh@jp-learning.co.uk. We are committed to protecting your data and will be happy to assist with any queries about your rights or our privacy practices.